Contact

Ask a question. We book nothing.

This site has no appointment book and no clinical staff. What follows is exactly what an enquiry can and cannot achieve, so that nobody waits on a reply that was never going to come.

Enquiries

Who answers an enquiry sent through this site?

Aesthetic Launch Lab, the UK aesthetics digital specialist that operates this website. Write to hello@aestheticlaunchlab.com. There are no clinical staff behind this site and no appointment can be arranged through it.

What an enquiry can be useful for

  • Questions about how this site works, who operates it and how it is funded.
  • Corrections. If a page is inaccurate or out of date, tell us and it will be checked.
  • Suggestions for a treatment or a question the site does not yet cover.
  • Press, editorial and commercial correspondence about the website itself.

What an enquiry cannot do

  • It cannot book you an appointment anywhere.
  • It cannot recommend a clinic or a practitioner in Glasgow. This site assesses none and ranks none, and that is a permanent position rather than a gap to be filled.
  • It cannot give you medical advice, assess your face, review a photograph or tell you whether a treatment is right for you. Only a qualified practitioner assessing you in person can do that.
  • It cannot quote you a price for anything.
Please do not send clinical details

Do not send medical history, photographs of yourself or details of a procedure you have had. Nobody here is qualified to read them and they will not be stored.

If something has gone wrong after treatment

Do not wait for an email reply. Contact the practitioner who treated you immediately. If you cannot reach them, contact NHS 111 in Scotland or attend an emergency department.

  • Any change in vision after facial filler is an emergency. Seek urgent medical care now.
  • Severe or increasing pain, skin turning white and then dusky or mottled, or the skin feeling cool after filler needs same-day contact.
  • Difficulty swallowing or breathing after botulinum toxin needs emergency care.
  • Suspected side effects of a medicine or a device can be reported to the MHRA Yellow Card scheme by patients as well as clinicians.

Raising a concern about a clinic

  • A registered healthcare professional: their regulator, such as the General Medical Council, the Nursing and Midwifery Council or the General Dental Council.
  • A registered independent clinic in Scotland: Healthcare Improvement Scotland.
  • Misleading advertising: the Advertising Standards Authority.

Keep a written record of dates, products used and what you were told. It is far easier to gather at the time than months afterwards.

Enquiries

Ask a question before you book anything.

This site does not sell treatment and has no appointment book. What it can do is help you arrive at a consultation with the right questions, and tell you plainly when a procedure is not the answer to the thing that is bothering you.

hello@aestheticlaunchlab.com

Enquiries are read and answered by Aesthetic Launch Lab, the UK aesthetics digital specialist that operates this website. Please do not send clinical details or photographs. If something has gone wrong after a procedure, contact the practitioner who treated you, or NHS 111 in Scotland, rather than waiting for a reply here.

Occasional notes when a guide is added or a rule changes. Your address is stored only to send them and is never sold or passed to a clinic. Unsubscribe by replying to any message.